7batbd Privacy Policy

1.1 Registration Data. When you create a 7batbd account, we collect the personal information you provide directly, including your full name, date of birth, residential address, email address, and mobile phone number. This information is required to open and maintain your account, verify your identity, and comply with our age-verification obligations. Players must be 21 years of age or older to register.

1.2 Identity Verification Documents. In order to process withdrawals and comply with our anti-money laundering (AML) procedures, 7batbd may request copies of government-issued identification documents such as your National ID Card (NID), passport, or driving licence. We may also request proof of address (e.g., a utility bill or bank statement dated within the last three months) and, where required, proof of payment method ownership.

1.3 Financial Data. 7batbd records details of financial transactions associated with your account, including deposit amounts, withdrawal requests, transaction dates, and the payment methods used (bKash, Nagad, Rocket, Upay, Visa, or Mastercard). We do not store full card numbers or mobile banking PINs. Payment processing is handled by our trusted payment partners, who maintain their own security standards.

1.4 Usage and Gameplay Data. We automatically collect information about how you interact with the 7batbd platform, including the games you play, bet amounts, session durations, wagering history, login timestamps, and in-platform navigation behaviour. This data is used to personalise your experience, detect responsible-gambling risk indicators, and improve our services.

1.5 Technical and Device Data. When you access 7batbd, our systems automatically record technical information about your device and connection, including your IP address, device type and model, operating system, browser type and version, and approximate geographic location derived from your IP address. This data is used for fraud detection, security monitoring, and platform optimisation.

1.6 Communications Data. If you contact 7batbd via live chat, email, or any other support channel, we retain records of those communications, including the content of messages and any attachments. This data is used to resolve your query, train our support team, and maintain an audit trail of customer interactions.

1.7 Cookies and Tracking Technologies. 7batbd uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage patterns, and support security functions. A full description of the cookies we use and instructions for managing your cookie preferences are set out in Section 6 of this Policy.

2.1 Account Administration. The primary purpose for which 7batbd processes your personal data is to create, manage, and maintain your player account. This includes verifying your identity, processing deposits and withdrawals, administering bonuses and promotions, and communicating important account-related updates to you.

2.2 Legal and Regulatory Compliance. 7batbd is obligated to process certain categories of your personal data in order to comply with applicable legal requirements. These obligations include identity verification (KYC), age verification, anti-money laundering (AML) checks, and fraud prevention. Where required by law, we may share your data with competent authorities.

2.3 Responsible Gambling. 7batbd uses your gameplay data, session history, and account behaviour to monitor for signs of problem gambling. Where our systems identify indicators of potential gambling harm, we may proactively contact you with responsible gambling resources, impose temporary limits, or refer your account for review. This processing is carried out in your legitimate interest and the interest of player welfare.

2.4 Security and Fraud Prevention. We process technical and financial data to detect, investigate, and prevent fraudulent activity, money laundering, account takeover attempts, and other security threats. This includes automated screening of transactions and device data against known fraud indicators.

2.5 Service Improvement. Aggregated and anonymised usage data is analysed to improve the 7batbd platform, optimise the game library, resolve technical issues, and develop new features. This analysis does not identify you personally.

2.6 Marketing Communications. Where you have provided explicit consent to receive marketing communications, 7batbd may send you promotional offers, bonus notifications, and news about new games or events via email or in-platform messaging. You may withdraw this consent at any time by updating your notification preferences in your account settings or by contacting our support team.

3.1 Our Commitment. 7batbd does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your data only in the limited circumstances described in this section, and only to the extent necessary to fulfil the stated purpose.

3.2 Payment Processors. To facilitate deposits and withdrawals, we share the minimum necessary financial data with our payment processing partners, including mobile financial service providers such as bKash, Nagad, Rocket, and Upay, and card network processors for Visa and Mastercard transactions. These partners process your data under their own privacy policies and are independently responsible for the security of your payment information.

3.3 Game Providers. 7batbd hosts games supplied by third-party providers including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe. When you launch a game, certain technical identifiers (such as a session token and account reference) are passed to the relevant provider to operate the game. These providers do not receive your full personal profile.

3.4 Identity Verification Services. To fulfil KYC and AML obligations, 7batbd may share identity document data with accredited third-party verification service providers. These providers are contractually bound to process your data solely for the purpose of identity verification and are prohibited from using it for any other purpose.

3.5 Legal Disclosure. 7batbd may disclose your personal data to law enforcement agencies, regulatory bodies, or other competent authorities where we are required to do so by applicable law, court order, or other legal process. We will notify you of any such disclosure where we are legally permitted to do so.

3.6 Business Transfers. In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected players prior to any such transfer and will ensure that the receiving entity is bound by privacy obligations no less protective than those set out in this Policy.

4.1 Retention Period. 7batbd retains your personal data for as long as your account remains active and for a period of five (5) years following account closure, in order to comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Financial transaction records may be retained for longer periods where required by applicable law.

4.2 Security Measures. 7batbd implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include 256-bit SSL/TLS encryption for data in transit, encrypted storage for sensitive data at rest, strict access controls limiting data access to authorised personnel on a need-to-know basis, and regular security assessments of our platform and infrastructure.

4.3 Data Breach Notification. In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, 7batbd will notify affected players as promptly as practicable and will take all reasonable steps to contain the breach, assess its impact, and prevent recurrence.

4.4 Account Deletion. If you wish to close your 7batbd account and request deletion of your personal data, please contact our support team. We will process your request subject to our legal obligation to retain certain data categories for the periods described above. Data that cannot be immediately deleted will be securely archived and restricted from active processing until the applicable retention period expires.

6.1 What Are Cookies. Cookies are small text files placed on your device by a website when you visit it. They allow the site to recognise your device on subsequent visits, remember your preferences, and collect information about how you use the platform. 7batbd uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

6.2 Categories of Cookies We Use.

• Essential Cookies: Required for the platform to function correctly. These include authentication cookies that keep you logged in during your session and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without impairing core platform functionality.
• Functional Cookies: Used to remember your preferences such as language settings, display preferences, and recently played games. Disabling these cookies may affect your experience but will not prevent you from accessing the platform.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players navigate the platform. This data helps us identify popular features, diagnose technical issues, and prioritise improvements. No personally identifiable information is contained in analytics cookie data.
• Security and Fraud Prevention Cookies: Used to detect and prevent suspicious activity, including account takeover attempts and fraudulent transactions. These cookies analyse device fingerprinting signals and are essential to maintaining platform security.

6.3 Managing Cookies. Most web browsers allow you to control cookies through their settings. You can configure your browser to refuse all cookies, accept only certain types, or delete existing cookies. Please note that disabling essential cookies will prevent you from logging in to your 7batbd account. Instructions for managing cookies are available in the help documentation of your browser or device.

6.4 Changes to This Policy. 7batbd reserves the right to update this Privacy Policy at any time. When material changes are made, we will notify registered players via the platform or by email where practicable. The "Last updated" date at the top of this page will always reflect the most recent revision. Continued use of the platform following the posting of an updated Policy constitutes your acceptance of the revised terms.